Senior Project Manager / Senior Implementation Manager
Manage project implementations for complex renewals, business implementation teams supporting multiple lines of business including Health Plans, Commercial, MED D, HIX. Implementations cross all IT and business units including sales, legal, data governance, vendors, member communications, development, eligibility, reporting, and account management. Create business solutions, re-engineer processes, conduct troubleshooting and resolve implementation issues. Document scope, risks, schedule, issues, and resources using SOW, MS Project, Risk and Issues Log, PowerPoint.